Support Center

Using the Locker

Last Updated: Oct 09, 2013 11:07AM EDT

How to use a Locker

The V1 Golf app can be used to connect to the V1 Golf Academy or your pro's V1 custom academy.  When you start the app, enter your email address and password and touch the Login button.

If you do not yet have an account, please visit your pro's website to create an account that is associated with his custom academy.

If you are not a member of a V1 pro's custom academy, and would like to create a V1 Golf Academy account instead, touch the New Account button.

When you are logged in, you will see a list of video which has been uploaded to your locker, and a list of video analyses provided by your pro.

When you touch a video analysis and then the Play button, the video will download and then open in the device's video player.  Note that if the video is not in the correct format it will be sent for conversion, and then you will have to re-try the Play button.  Depending on how busy the conversion server is and upon the length of the video, this process may take several seconds or several minutes.

When you touch an uploaded video, you will see a preview screen with the video's full title and a Trashcan icon as well as an Analyze button.

The Trashcan icon may be used to permanently delete the video from your online locker.  Note that if the video was previously downloaded, it will remain in your Stored page folder unless you also use the Trashcan icon from that page as well.

 

Contact Us

  • Email Us
  • The products below are supported via EMAIL ONLY. Phone tech support is not available for these products.

    • V1 Home 2.0
    • V1 Golf App (iOS & Android)
    • Leadbetter Interactive
    • RVP App

    Phone Support

    V1 Phone Support is available to:

    • Branded Academy customers
    • Mobile Academy customers
    • V1 Pro HD software customers (with Pro Advantage subscription)

    Support Hours

    The V1 Support Team is available and ready to help:

    Monday-Friday 9AM-5PM ET
    (excluding holidays)

    Any support inquiries received after hours will be responded to the next business day.

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