Support Center

V1 Golf not installed

Last Updated: May 24, 2013 02:37PM EDT
Issue:  Upon launching "V1 Golf Premium", you receive a message stating "V1 Golf for Android is not installed.  Please visit the Android Market to download V1 Golf for Android"

Cause:   The actual V1 Golf app is not installed yet.  You have only installed the "unlocker" app.

The "V1 Golf Premium Unlocker" app is a second app which is installed alongside the free V1 Golf app.   The free V1 Golf app contains the program code for both versions.  The "unlocker" simply unlocks the premium functions.  It cannot be launched by itself.

This upgrade method allows users to quickly jump from the demo version to the premium version without having to uninstall their existing app.  This means less data usage on mobile phones, and eliminates any possibility of losing any videos you may have already stored in your library.

To resolve this issue, click the "Visit Market" option to be taken to the V1 Golf app download page.  Once the free V1 Golf app has been installed, use the icon labeled "V1 Golf" to launch the fully unlocked app.

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  • The products below are supported via EMAIL ONLY. Phone tech support is not available for these products.

    • V1 Home 2.0
    • V1 Golf App (iOS & Android)
    • Leadbetter Interactive
    • RVP App

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    V1 Phone Support is available to:

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    • Mobile Academy customers
    • V1 Pro HD software customers (with Pro Advantage subscription)

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    Monday-Friday 9AM-5PM ET
    (excluding holidays)

    Any support inquiries received after hours will be responded to the next business day.
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