Support Center

V1 HFR support with Windows 8

Last Updated: May 22, 2018 03:08PM EDT
V1's HFR camera is connected thru USB2. However, there are now PC's with USB3 ports.  USB3 is supposed to be backwards compatible with USB2, however we are aware that USB3 and Windows 8 might have compatibility issues.

Therefore, our recommendation is to purchase Win8 PC's with either USB2 or USB2 and USB3 ports.
If it has only USB3 ports there will very likely  be compatibillity issues.

 

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  • The products below are supported via EMAIL ONLY. Phone tech support is not available for these products.

    • V1 Home 2.0
    • V1 Golf App (iOS & Android)
    • Leadbetter Interactive
    • RVP App

    Phone Support

    V1 Phone Support is available to:

    • Branded Academy customers
    • Mobile Academy customers
    • V1 Pro HD software customers (with Pro Advantage subscription)

    Support Hours

    The V1 Support Team is available and ready to help:

    Monday-Friday 9AM-5PM ET
    (excluding holidays)

    Any support inquiries received after hours will be responded to the next business day.

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