Support Center

V1 HFR support with Win8

Last Updated: Feb 21, 2013 04:54PM EST
V1's HFR camera is connected thru USB2. However, there are now PC's with USB3 ports.  USB3 is supposed to be backwards compatible with USB2, however we are aware that USB3 and Win8 might have compatibility issues.

Therefore, our recommendation is to purchase Win8 PC's with either USB2 or USB2 and USB3 ports.
If it has only USB3 ports there will very likely  be compatibillity issues.

However, we have observed that Toshiba Satellite Win8 Laptops have a system utility called "Desktop Utility" that allows user to set USB3 port for USB2 compatibility. This works well for this purpose.


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