Support Center

V1 Professional Software

  • 2010 web install link

    We provide this install link for our customers who own a license for purposes of installation or re-installati...

    Mar 25, 2014 03:09PM EDT
  • Exporting Student List from V1 Pro 2009/2010

    This article will step you thru exporting your V1 Pro 2009/2010 student database and converting it to an Excel...

    May 24, 2013 12:00PM EDT
  • Student DB export/conversion

    This article will step you thru exporting your V1 Pro 2009/2010 student database and converting it to an Excel...

    May 24, 2013 12:00PM EDT
  • Co Create error

    When attempting to upload videos to an internet academy you get a Co Create error. Trimming a DV file results...

    May 24, 2013 12:00PM EDT
  • Black screen in lesson recording compare mode

    Currently the latest update 6.10.059 is causing some user's to experience a black screen in lesson recording w...

    May 24, 2013 12:00PM EDT
  • Black Screen after .059 update

    After installing the latest update 6.10.059, you get a black screen when trying to open a video. Further, the...

    May 24, 2013 12:00PM EDT
  • Eye-Fi setup

    V1 Professional supports the Eye-Fi card in beta. You must follow Eye-Fi's setup here http://support.eye.fi/...

    May 24, 2013 12:00PM EDT
  • 2009/2010 Library Backup

    You can backup your V1 video library for V1 Professional 2010. This will backup all student/video info. You ...

    May 24, 2013 12:00PM EDT
  • V1 Pro Software Video Tutorials

    What’s New Drawing Tools Digital Effects Working with Videos Enroll a Student Upgrading from V1 Pro 5.7 to V1 ...

    Oct 09, 2013 01:35PM EDT

Contact Us

  • Email Us
  • The products below are supported via EMAIL ONLY. Phone tech support is not available for these products.

    • V1 Home 2.0
    • V1 Golf App (iOS & Android)
    • Leadbetter Interactive
    • RVP App

    Phone Support

    V1 Phone Support is available to:

    • Branded Academy customers
    • Mobile Academy customers
    • V1 Pro HD software customers (with Pro Advantage subscription)

    Support Hours

    The V1 Support Team is available and ready to help:

    Monday-Friday 9AM-5PM ET
    (excluding holidays)

    Any support inquiries received after hours will be responded to the next business day.

v1.assistly.test@gmail.com
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