Support Center


  • WME encoder

    When attempting to upload videos to an internet academy you get a Co Create error. Trimming a DV file results...

    May 30, 2018 10:51AM EDT
  • Missing Components

    On some systems, users may receive a message stating "You are missing components necessary to open Casio and Y...

    May 30, 2018 10:51AM EDT
  • Enable Playback & Troubleshoot

    This article addresses the following issues: V1 reports "Unable to open video" when selecting a file created ...

    May 30, 2018 10:52AM EDT

Contact Us

  • Email Us
  • The products below are supported via EMAIL ONLY. Phone tech support is not available for these products.

    • V1 Home 2.0
    • V1 Golf App (iOS & Android)
    • Leadbetter Interactive
    • RVP App

    Phone Support

    V1 Phone Support is available to:

    • Branded Academy customers
    • Mobile Academy customers
    • V1 Pro HD software customers (with Pro Advantage subscription)

    Support Hours

    The V1 Support Team is available and ready to help:

    Monday-Friday 9AM-5PM ET
    (excluding holidays)

    Any support inquiries received after hours will be responded to the next business day.
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